Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-safety-system-check.collision-talk.com (hereafter referred to as “Mercedes Safety System Check,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://mercedes-safety-system-check.collision-talk.com
  2. All applications and services offered through this platform
  3. Interactive features and tools accessible via our websites
  4. Communications initiated by or on behalf of Mercedes Safety System Check, including emails, phone calls, texts (SMS), and newsletters

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications or services as an authorized user
  2. You visit any of our websites linked to this policy
  3. You engage with our communications, such as newsletters, emails, calls, or text messages

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details associated with your registration and user account, such as username, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  3. Financial Information: Bank account information or other financial records for the purpose of financial services or promotions.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order numbers and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, and mobile network information.
  6. Location Data: Geolocation data from your device when you use location-based services or allow us access to it.
  7. Feedback: Any comments, reviews, or responses provided by you regarding our products or services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account settings, browsing interactions, automated technologies (like cookies and device fingerprinting), and third-party service providers.

Cookies

We utilize cookies and similar tracking technologies to enhance your experience and analyze website performance. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our site and providing basic functionality.
  2. Preference: Remembering user preferences, such as language settings or content customization.
  3. Analytics: Collecting data about how you interact with our site to improve performance and deliver personalized content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose has been fulfilled, or when no longer needed for legal compliance, we delete or anonymize the data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict privacy and security standards
  • Access controls and employee training to ensure data protection

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the details provided below, and we will take the necessary steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Data portability rights
  • The right not to be subject to automated decision-making or profiling

To exercise these rights, please submit a request in writing to our privacy team at the contact information provided below. We will respond to your requests as required by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in sharing your personal data with us, and we are committed to protecting it.